The digital transformation of your dealership starts with you

Following the pandemic that began in 2020, dealerships have been forced to change the way they work. Remote work has become one of the main changes in this new transformation, and the digitalization of businesses has become a necessity rather than an option.

In an interconnected world, the population increasingly demands the digitalization of professional sectors, and the automotive industry cannot afford to be left behind, being one of the sectors with the highest global revenue.

According to the study conducted by Keyloop “Digitalization: an unstoppable force in the automotive distribution sector”, 38% of those surveyed would buy a car online without needing to visit the dealership, 89% prefer to use digital means to customize the research phase of their next vehicle, and up to 50% book their appointment online and pay for their car's maintenance using digital methods in the aftersales service.

These figures are just another example that society has evolved, and what was once unthinkable is now commonplace. Therefore, car dealers must adapt if they want to succeed or, at least, survive this digital revolution. But how can you offer customers a good buying experience if your dealership does not meet the technological requirements that exist today? For example, if every time a customer calls to ask about the status of their vehicle, you have to go to the archive and look for their file, spending the time that entails; if you make them visit the dealership numerous times to sign papers, or even if they have to wait up to 10 days to get the original documentation for their vehicle... Don't you think this is a setback that could mean losing points compared to your competition and that has an easy solution?

The digitalization of the sector seeks to innovate processes and optimize resources to increase dealership productivity, while reducing the time spent on certain tasks through digital applications, among which the document management software Papel Cero and its integrated management service 2.0 stands out. Both tools have been conceived as a solution that offers specific technological coverage in the automotive sector, and their function is to create a digital ecosystem in the dealership that automates everyday processes and reduces the time spent on administrative procedures, thus freeing employees from this work and allowing them to dedicate that time to their commercial role, further maximizing business profits.

We are aware that any change that involves a modification in the way you perform your work can generate rejection, uncertainty, and even frustration. That is why it is so important to integrate digital tools suited to your profession, as well as to support the company's staff during that digital transformation. We must be able to make all employees aware of the importance of being part of the change to minimize the risks it entails. To do this, the training sessions carried out after the implementation of the tool are essential, where its functionality is explained step by step and any questions that arise are resolved.

In the case of Dealerbest, we have a specific Papel Cero team, which is responsible for solving any issues that may arise during the period in which the tool is active.

More than 250 dealership locations have already trusted us with their digitalization process. Below, you can see testimonials from some of them, where they tell you first-hand about the benefits it has brought to their daily work.

If you also believe that the time has come to make the leap to digitalization, do not hesitate and request your free demo here! It is the first step to start saving time and money!

We look forward to hearing from you!